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My Portfolio

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Improving the Mobile Claims Experience

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Improving the Mobile Claims Experience

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

USAA-03.png

Improving the Mobile Claims Experience

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Improving Checkout for
Customer Success

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Exploring Navigation Systems
for Enterprise

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Resource Hub UX, Filtering, and Conversion

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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DiscoHub for Verizon: Smarter Support for Connected Homes

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Teros Home Security System
An Innovative Project

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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Bear SDS Smart Sound Detection for Home Security

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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DiscoHub for Verizon: Smarter Support for Connected Homes

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

sling-02.png

DiscoHub for Verizon: Smarter Support for Connected Homes

Making it easier for members to navigate, understand, and take action.

UX STRATEGY

SURVEY ANALYSIS

MOBILE

USABILITY TESTING

END-TO-END UX

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